OnSeason keeps you informed with in-app notifications so you never miss an important update. Whether it's a new booking, a guest message, or a billing alert, you'll know about it right away.

#### **The Notification Bell**

Look for the bell icon in the top-right corner of your dashboard header. Here's how it works:

* A badge shows your unread notification count (displays "9+" when you have more than nine)

* Click the bell to open a dropdown with your most recent notifications

* Each notification shows an icon, title, message, and time (e.g., "2 hours ago")

* Unread notifications have a small blue dot so you can spot them quickly

* Click any notification to mark it as read and jump to the relevant page — for example, clicking a booking notification takes you to that booking's details

* Use the "Mark all as read" button at the top to clear all unread indicators at once

#### **What Triggers Notifications**

You'll receive notifications for all the key events in your business:

* **Bookings —** New booking created, booking cancelled, booking modified

* **Guest Messages —** New message that needs a response

* **Team Activity —** Invitation sent, member joined

* **Payments & Billing —** Payout completed, payment failed, trial ending, subscription cancelled

* **Properties —** Property imported, sync issue

* **Other —** Export ready, referral reward

Notifications update automatically in the background. You'll see new notifications appear without refreshing the page.

#### **Email Notifications**

In addition to in-app notifications, OnSeason sends email notifications for critical events that need your attention even when you're not logged in:

* **Billing warnings —** Alerts when your trial is ending or when there's an issue with your subscription payment

* **Payout confirmations —** Confirmation emails when payouts are processed to your bank account

Make sure your email address is up to date in your account settings so you don't miss important billing notifications.