Controlling What Guests See
Every listing synced from your PMS can be individually enabled or disabled for your booking engine. Enabled listings appear on your booking site for guests to browse and book. Disabled listings stay synced in your dashboard but are hidden from guests.
Enabling a Single Listing
Go to My Properties — Navigate to Properties > My Properties in your dashboard, then open the Listings tab.
Select a listing — Click on the listing card you want to enable. A detail panel opens on the right.
Toggle the booking engine — In the detail panel, click the "Enable for Booking Engine" button.
Confirm it's live — The listing now shows a green "Live" badge on its card — it's visible to guests on your booking site.
To disable a listing, follow the same steps — click the toggle again to remove it from your booking site. The listing remains in your dashboard but guests won't see it.
Bulk Enable or Disable
Need to change multiple listings at once? Use bulk actions:
Select listings — On the My Properties tab, click the checkbox on each listing card you want to change.
Use the action bar — A floating action bar appears at the bottom of the screen with your selection count.
Choose your action — Click "Enable" or "Disable" to change all selected listings at once.
Confirm — A confirmation dialog appears — review your selection and confirm the change.
Billing and Active Listings
Billing note: Your subscription includes the first 10 active self-owned properties. Properties 11–100 are billed at €3/property/month, and properties beyond 100 at €1/property/month, billed in arrears. Only properties you own and have enabled count toward this total — imported network listings don't count. See OnSeason Pricing Explained for details.
Permissions
Only workspace Owners and Admins can enable or disable listings. Members and Viewers can see listings but cannot change their status. If you need to manage listings, ask your workspace owner to update your role.
How listing information is updated
Listing information comes from your connected PMS. Staycy uses that data to show properties on your website.
You do not update property details, photos, amenities, pricing, or availability inside Staycy or the OnSeason dashboard.
If listing information needs to change
Update the information in your PMS.
Return to Staycy or the dashboard and check the listing in 30 minutes so the information can sync.
If your PMS shows the correct information but Staycy shows different information, contact support.