Your Bookings Dashboard
The Bookings section of your dashboard is where you manage all your reservations. You'll find a table listing every booking with key details at a glance: booking code, guest name, property, check-in and check-out dates, status, and total amount.
Finding a Specific Booking
Use the search bar at the top of the Bookings list to quickly find what you need:
Search by booking code — Enter the full or partial code (e.g., FA-DB-ABC123)
Search by guest name or email — Type the guest's name or email address
You can also filter your bookings to narrow down the list:
By status — Show only Confirmed, Completed, Cancelled, or Failed bookings
By date range — View bookings within a specific time period
By property — See bookings for a particular listing
Viewing Booking Details
Click any reservation in the list to open the detail panel. Here you'll find everything about the booking:
Guest information — Name, email address, and phone number
Stay details — Check-in date, check-out date, property name, and number of guests
Payment breakdown — Subtotal, platform fees, any discounts applied, and total amount
Booking type — Whether this is a direct booking or a network/channel booking
Discount code — If the guest used a promo code, you'll see which one and the discount amount
Check-in Instructions and Notes
You can add helpful information to each booking directly from the detail panel:
Check-in instructions — Add key codes, directions, Wi-Fi passwords, or any information your guest needs for their arrival. These can be shared with the guest via messaging.
Reservation notes — Add internal notes visible only to your team. Use these to track special requests, issues, or anything else you want to remember about this booking.
Check-in instructions and reservation notes are saved per booking. Check-in instructions can be shared with guests, while notes remain private to your team.
Common Tasks
Find a specific booking — Go to Bookings in your dashboard and use the search bar. Enter a booking code (e.g., FA-DB-ABC123) or the guest's name.
View booking details — Click any row in the bookings table to open the detail panel with full information.
Add check-in instructions — Open the booking detail panel, scroll to Check-in Instructions, and enter the information your guest needs.
Add a reservation note — Open the booking detail panel, scroll to Notes, and add your internal note. Only your team can see these.
Calendar View
For a visual overview of your bookings, switch to the Calendar view at the top of the Bookings section. The calendar shows a monthly view with reservations displayed as colored blocks across their check-in to check-out dates. Click any reservation on the calendar to view its details, and navigate between months using the arrow controls to see upcoming or past bookings.
The calendar is especially useful for seeing availability gaps and understanding your booking density at a glance.