OnSeason keeps you informed with in-app notifications so you never miss an important update. Whether it's a new booking, a guest message, or a billing alert, you'll know about it right away.
The Notification Bell
Look for the bell icon in the top-right corner of your dashboard header. Here's how it works:
A badge shows your unread notification count (displays "9+" when you have more than nine)
Click the bell to open a dropdown with your most recent notifications
Each notification shows an icon, title, message, and time (e.g., "2 hours ago")
Unread notifications have a small blue dot so you can spot them quickly
Click any notification to mark it as read and jump to the relevant page — for example, clicking a booking notification takes you to that booking's details
Use the "Mark all as read" button at the top to clear all unread indicators at once
What Triggers Notifications
You'll receive notifications for all the key events in your business:
Bookings — New booking created, booking cancelled, booking modified
Guest Messages — New message that needs a response
Team Activity — Invitation sent, member joined
Payments & Billing — Payout completed, payment failed, trial ending, subscription cancelled
Properties — Property imported, sync issue
Other — Export ready, referral reward
Notifications update automatically in the background. You'll see new notifications appear without refreshing the page.
Email Notifications
In addition to in-app notifications, OnSeason sends email notifications for critical events that need your attention even when you're not logged in:
Billing warnings — Alerts when your trial is ending or when there's an issue with your subscription payment
Payout confirmations — Confirmation emails when payouts are processed to your bank account
Make sure your email address is up to date in your account settings so you don't miss important billing notifications.