Understanding Roles & Permissions | OnSeason Help Center

Four Roles, Clear Boundaries

OnSeason uses four roles to control what each team member can access and do in your workspace. Each role builds on the one below it, so higher roles always include the permissions of lower ones.

Owner — Full control over the workspace. Can manage billing, integrations, team, and all settings. Every workspace has exactly one Owner — the person who created it.
Admin — Can manage team members and workspace settings. Great for operations managers who need to handle day-to-day tasks without billing access. Admins can invite and remove team members, but cannot change roles.
Member — Can manage bookings, guests, and listings. Ideal for front desk staff who handle guest communication and reservation management. Members cannot invite team members or access financial data.
Viewer — Read-only access to all viewable data. Perfect for accountants, consultants, or anyone who needs to see information without making changes.

Every workspace must have exactly one Owner. The person who creates the workspace automatically becomes the Owner. Ownership cannot be transferred.

Here's a detailed breakdown of what each role can and cannot do (Owner / Admin / Member / Viewer):

		Owner	Admin	Member	Viewer
Workspace	View workspace	Yes	Yes	Yes	Yes
	Update settings	Yes	Yes	Yes	No
	Delete workspace	Yes	Yes	Yes	No
Team	View members	Yes	Yes	Yes	Yes
	Invite members	Yes	Yes	No	No
	Remove members	Yes	Yes	No	No
	Change roles	Yes	No	No	No
Listings	View listings	Yes	Yes	Yes	Yes
	Update listings	Yes	Yes	Yes	No
	Import from network	Yes	Yes	Yes	No
Bookings	View bookings	Yes	Yes	Yes	Yes
	Update listings	Yes	Yes	Yes	No
	Import from network	Yes	Yes	Yes	No
Guests	View guests	Yes	Yes	Yes	Yes
	Message guests	Yes	Yes	Yes	No
	Delete guest data	Yes	Yes	No	No
Financials	View financials	Yes	Yes	No	No
	Export data	Yes	Yes	No	No
Billing	View subscription	Yes	Yes	No	No
	Manage subscription	Yes	No	No	No
Integrations	View connections	Yes	Yes	Yes	Yes
	Manage PMS	Yes	Yes	No	No
	Manage Stripe	Yes	No	No	No

Four Roles, Clear Boundaries

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